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The dangers of scam mail and how you should deal with it


Email scams are becoming increasingly common as fraudsters come up with new tricks to try and steal your bank details and personal information. In some cases the emails have malevolent software attached to it which can infect your computer, tablet or mobile with a virus. 

The first thing you should do is check the “from” address. Scammers often change their email address to make it look like it’s from a company or organisation, the “from” address usually has a bizarre email behind what looks like a genuine senders name. To find out if there is a fraudster behind what looks like a genuine sender, right click on the email address so you can see the email address behind it. Another thing you should check for is whether the greeting is impersonal or not. Scammers are growing increasingly better at sending scam email which include our name however not all of them do. For example if a scammer was pretending to be from a bank branch asking for you to change your bank details or update personal information from out of the blue, the likelihood is that it will be a scam. Most bank branches would never ask for personal information via email. If you are really uncertain you should check with the real company, brand or department.

To check that the “contact us” information at the bottom of the email is genuine, simply hover your mouse over the link and in the bottom left hand corner of your website, the web address where the link goes to will appear. You should never visit the website or open any attachments if you are suspicious. The last thing you should do is check the branding of the email. Scammers often like to pretend to be part of big companies and organisations or from trusted government departments. Checking the branding and keeping an eye on the quality of the brand logo in the email can strongly indicate if the email is a scam. Does the logo match the last genuine email you received from that company? If not then you should be suspicious. 

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